Weekend Jobs in London Immediate Start – Entertainment Travel Manager

Job Description:

The primary role of the ITKE department After-Hours and Weekend Support Agent is to assist the current in-house Entertainment accounts with urgent and pending requests, directly interfacing with clients while the East Coast and West Coast ITKE In-House Team are out of the office.

Job Responsibilities:

• Fully service all VIP inquiries, requests, bookings, and ticketing with the highest standards and quality documentation. Ensure all air, rail, hotel, and/or other ancillary reservations meet company and client expectations
• Anticipating and understanding individual client preferences and needs
• Work independently on requests and take the initiative to aid team members and management as requested.
• Respond to all communications proactively, promptly, efficiently, and accurately.
• Consistently demonstrate attention to detail so that errors do not occur.
• Keep immediate supervisor promptly and fully informed of all potential problems or unusual matters of significance and take prompt corrective action where necessary or suggest alternative courses of action which may be taken.
• Process accounting queries from both the client and Finance department through to final reconciliation.

Job Requirements:

• 2+ years experience working within the corporate/entertainment travel industry and possesses strong knowledge of the travel industry, policies, procedures, and processes
• Advanced skills on travel industry GDS (i.e., Sabre) including air ticketing, exchanges, experiences with air contracts and hotel bookings
• Experience handling VIP clients
• Proven ability to handle multiple priorities simultaneously
• Demonstrate excellent professional customer service and problem resolution skills
• Excellent written and verbal communication skills
• Microsoft Office Suite
• Only candidates with a proven track record of team work and “can do” attitude will be considered.
• Position is working from home and preferably in London/UK Time Zone.

Job Details:

Company: Global Travel Collection

Vacancy Type:  Full Time

Job Location: London, England, UK

Application Deadline: N/A

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