Vodafone Jobs Apply Online – Software Engineer

Job Description:

Drives the delivery of the OSS roadmap to ensure availability, performance and scalability of the network systems and to support the achievement of the Network Operations strategy;

Job Requirements:

• Works effectively with colleagues across the delivery of new systems integrations, preventive maintenance and acceptance tests;
• Ensures other activities are conducted according to the highest level of operations standards in line with KPIs, (e.g. making sure incidents are solved within the time limit);
• Contributes to ensuring end to end Customer Service assurance with focus on high availability, minimum restoration times and customer management;
• Supports the process of ensuring customer SLA delivery, service availability, quality and continuity assurance;
• Assists with consolidation of OSS function for European Networks, (incidents, problem and change management) for both fixed and mobile;
• Drives the delivery of the OSS roadmap to ensure availability, performance and scalability of the network systems and to support the achievement of the Network Operations strategy;
• Simplification, automation. Drive process improvement, simplification, harmonization and automation by cooperating with the stakeholders and enabling relevant tool implementations
• Operations excellence reports. Deliver a comprehensive service quality report (weekly, monthly and ad hoc) showing the performance of the country clusters and the related parties .

Job Details:

Company: Vodafone

Vacancy Type:  Full Time

Job Location: London, England

Application Deadline: N/A

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