Sutter Health Jobs in Yuba City – Site Supervisor-Urgent Care

Job Description:

The Site Supervisor, under the direction of the Regional Manager, provides visible line supervision for care center, accounting unit and/or site operations.

Oversees the operational activities at a specific care center site(s) to maximize productivity and cost effectiveness within a high quality medical delivery system.

Job Responsibilities:

• Understands Sutter Difference principals/pillars, communicates these principals to staff and clinicians, and implements process improvement initiatives.
• Executes processes and plans in line with dashboard targets.
• Consistently and effectively implements and monitors policies, workflows, and training.
• Demonstrates appropriate judgment regarding daily operating issues of a specific care center
• Supports, participates and manages the implementation of new system initiatives.
• Monitors the financial performance of the care center. Responsible for care center expenses/revenue, particularly staffing levels, supply use, patient access, cash collections, and billing.
• Monitors time sheets and overtime management. Reviews for accuracy and approves.
• Responsible for maintaining IMQ Accreditation Standards. Conducts and documents the monthly IMQ Accreditation Site Survey as well as the monthly Hazard Survey and ensures all logs are up to date.
• Develops staff skills and knowledge using development tools, mentoring, education, special projects and other methods of professional development.
• Conducts annual performance reviews for all non-exempt employees including 30/60/90 reviews for new hires on time.
• Monitors, communicates and implements action plans as needed based on results of employee, clinician and patient satisfaction surveys.
• Oversees the operational day to day activities at care centers, accounting units and/or sites to maximize productivity and cost effectiveness within a high quality medical delivery system.
• Attends monthly supervisor meetings, bringing information back to staff
• Communicates through regularly scheduled and frequent staff and clinician meetings.
• Responds to patient, clinician and family requests; investigates/documents complaints.
• Coordinates resolution of staff issues including major discipline with the Regional Administrative Director and the Human Resources Department.

Job Requirements:

• High School Diploma is required, Associates Degree or higher in a health or business-related field is Preferred.
• Prior managerial or supervisory experience is required.
• Preferred knowledge of computerized practice management systems and electronic health records.Ability to organize and set priorities to ensure that objectives are met in a timely manner. Ability to establish and maintain cooperative working relationships with physicians and care center staff. Ability to oversee day to day care center, accounting unit and/or site operations. Excellent written and verbal communication skills. Demonstrated computer experience – Windows, Microsoft Office

Job Details:

Company: Sutter Health

Vacancy Type:  Full Time

Job Location: Yuba City, CA, US

Application Deadline: N/A

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