Serco Careers 2022 – Base Access Specialist

Website Serco

Job Description:

Serco Middle East is a well-established, leading organisation in the region and is looking for professionals with excellent customer service and security skills to join our team delivering security services at our client’s facility located in the United Arab Emirates. The Base Access Specialist will provide administrative base access services under the guidance and direction of the Base Services Manager.

Professionals with a valid Negative Vetting 1 (Australian Government Security Vetting Agency) are invited to submit an expression of interest for the role.

This is a rewarding opportunity to be part of an immensely successful, established contract where our customer has placed their faith in us to assist them to meet their objectives in the region.

The hiring for this position is subject to contract award.

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Job Responsibilities:

  • The issuing, receipt, encoding and recording of Access Cards or swipe access card and other identity and access cards.
  • Provide the provision for the services of a Pass Office to prepare and administer the application/replacement of all Identification Cards, report generation, email correspondence, appointments etc., respond to emails within one working day in a prompt and efficient manner, manually override the system if faulty and ad-hoc duties as assigned.
  • Provide services for the provision to produce swipe access cards and other passes to authorised personnel as per defined business rules and defined operation procedures.
  • Provide the services to record and maintain all history of any temporary or visitor passes issued and/or received by entry-point security personnel.

Job Requirements:

  • Sound administrative knowledge
  • Ability to motivate people and maintain a positive outlook
  • Strong organizational and time management skills
  • Good record keeping
  • Ability to effectively prioritise and execute tasks
  • Committed to providing services that promote the wellbeing of all personnel
  • Ability to work effectively within a multidisciplinary team environment
  • Experience and understanding of dealing with customers, subcontractors
  • Demonstrate conflict resolution techniques
  • Possess at the very least a valid Australian Negative Vetting Level 1 (NV1) security clearance.
  • At least 3 years’ experience in administrative type role.
  • Experience working for a Defence Force client in the Middle East.
  • Ability to obtain a current valid UAE driving licence.

Job Details:

Company: Serco

Vacancy Type:  Full Time

Job Location: Dubai, United Arab Emirates

Application Deadline: N/A

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