Standard Bank Jobs East London – Proactive Sales Consultant

Website Standard Bank

Job Description:

  • To provide an efficient and effective point of contact for new and existing Personal Market customers within the Branch and through Proactive initiatives.
  • To provide an onsite selling capability to lead sources.
  • To acquire new bulk Personal and Inclusive market business within the relevant Region.
  • To ensure that the customers’ banking needs are identified and fulfilled efficiently and cost-effectively, while managing the risks associated with new accounts, mandates and specimen signatures.

Job Responsibilities:

  • Accountable for achievement of daily, weekly and monthly personal market sales targets.
  • Facilitates and oversees workplace banking, bank days.
  • Regularly develops opportunities for sales by actively searching for new contacts to expand sales opportunities.
  • Forges business partnerships with Personal and Business Markets in the province to leverage the interplay between segments for optimal growth and retention.
  • Sells the bank’s products proactively and pass on sales leads to the applicable areas.
  • Fulfils on proactive sales activities outside of Branch during valley periods and fulfils sales within Branch during peak and month end periods.
  • Completes sales and lead generation tracking forms on a daily basis.
  • Ensures that targets and budgets are met.
  • Complete  all compliance training within  laid down  timelines
  • Provides a mobile primary point of contact to the employees and or gatekeepers, of Standard Bank’s business market customers.
  • Markets and provides information on the full range of personal market products to customers.
  • Pro-actively identifies opportunities to migrate clients to Private and Prestige offering.
  • Identifies referral opportunities for other SBSA stakeholders
  • Provides additional information onsite to customers to ensure support and service on products/services, and identifies problems.
  • Meets business market customer requirements and their employee base by identifying their personal financial/transactional needs and recommends bank products as solutions.
  • Ensures that queries and complaints are resolved within the stipulated time frames.
  • Escalates unresolved complaints to the appropriate division.
  • Encourages customers to make use of self service banking and Alternative Channels.
  • Participates in Workplace Banking activities when required.
  • In conjunction with Consultant, Workplace Banking, Manager, Business and Manager, Acquisitions, ensures penetration within their portfolios specific to key players and underlying employee base.
  • Develops business opportunities by following up leads generated.
  • Conducts joint calling in a planned manner with Consultant, Workplace Banking, Manager Acquisitions, Account Executives and Private
  • Bankers to ensure business/personal interplay occurs.

Job Requirements:

  • Job Function: Personal and Business Banking
  • Job Family: Sales
  • Years: 3-4 Years
  • Experience Description: Proven sales track recording the financial services industry. Experience in dealing with self-employed customers, high value/multi segment customers• Pro-active hunting experience i.e. sales

Job Details:

Company: Standard Bank

Vacancy Type:  Full Time

Job Location: East London

Application Deadline: N/A


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