Standard Bank Jobs Pretoria – Estates Officer, PTA

Job Description:

• To manage and administer a section of estates (end to end process) and is aligned to the specific requirements of the:
  • STL strategy and vision
  • Group Reference Guide
  • legislation, as well as
  • the values and ethics underpinning all staff within Standard Bank.
• Effective execution of the job role will:
  • ensure that the process complies with internal and external regulatory frameworks
  • contribute to efficient and effective systems and processes
  • enhance the customer service experience and contribute to a lasting relationship with the Standard Bank group.
  • enable the process which allows the effective delivery to shareholders in line with the STL strategy.

Job Responsibilities:

• Ensure that the end to end process is driven by milestones.
• Ensure that you communicate with all heirs in writing on attaining each milestone and/or a monthly basis giving them an update on the status of the estate.
• To improve quality relationships as a core function of the job as it pertains to internal and external stakeholders.
• To reduce operating costs efficiently as is possible given the situational dynamics and the prevailing process.
• To enhance the customer experience in all dealings with current and prospective Bank customer.
• To contribute to sales by identifying and escalating sales opportunities to Trust and estate planners for onward transmission to SBFC/Liberty.
• To increase productivity and process flow by executing duties immediately upon being able to do so, efficiently and effectively.
• To improve economic profit by contributing to the effective estate administration process enabling STL to recover their executors commission as soon as is legally possible.
• Making contact with client to set up the initial interview and ensure that the client is informed of the documentation and information to bring to the interview.
• On receipt of the estate read the Will to make sure you understand the devolution and there are no difficulties prior to contacting clients.
• Preparing, actioning and monitoring the reporting of the estate to all stakeholders in order to execute the end to end process.
• Estates are reported within 5 days of the initial interview and acceptance of trust and all letters and information to be sent out within 10 days of the initial interview.
• Estates to be fully and effectively reported according to GRG requirements.
• Ensure that the estates assets are adequately insured to eliminate risks for heirs and STL.
• Check if consultant’s details are loaded correctly (It affects SMSs and Pay-aways
• Monitor and control the follow up process by actioning the daily file reviews and diary notes.
• Prepare and for rendition of income tax on E-filing and ensure sign off by executor before final submission to SARS on E-filing. (As an exception)
• As the norm provide tax practitioner with the required information
• File review notes are made on Legalease and reviewed and accurately actioned daily by responsible party.
• All information followed up, collected and captured within 270 days from date of reporting of the estate so that you are in a position to lodge the liquidation and distribution account.

Job Requirements:

• Matric
• Diploma in Administration of Deceased Estates
• 3 – 5 years experience Administering deceased estates with a Trust company or large firm of attorneys who have a dedicated estate department.
• 3 – 5 years experience Administering deceased estates with a firm of attorneys or having controlled estates for this period at the Master of the High Court

Job Details:

Company: Standard Bank

Vacancy Type:  Full Time

Job Location: Pretoria

Application Deadline: N/A

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