Wednesday , April 24 2024

Standard Bank Jobs Pretoria – Estates Officer, PTA

Website Standard Bank

Job Description:

  • To manage and administer a section of estates (end to end process) and is aligned to the specific requirements of the:
    • STL strategy and vision
    • Group Reference Guide
    • legislation, as well as
    • the values and ethics underpinning all staff within Standard Bank.
  • Effective execution of the job role will:
    • ensure that the process complies with internal and external regulatory frameworks
    • contribute to efficient and effective systems and processes
    • enhance the customer service experience and contribute to a lasting relationship with the Standard Bank group.
    • enable the process which allows the effective delivery to shareholders in line with the STL strategy.

Job Responsibilities:

  • Ensure that the end to end process is driven by milestones.
  • Ensure that you communicate with all heirs in writing on attaining each milestone and/or a monthly basis giving them an update on the status of the estate.
  • To improve quality relationships as a core function of the job as it pertains to internal and external stakeholders.
  • To reduce operating costs efficiently as is possible given the situational dynamics and the prevailing process.
  • To enhance the customer experience in all dealings with current and prospective Bank customer.
  • To contribute to sales by identifying and escalating sales opportunities to Trust and estate planners for onward transmission to SBFC/Liberty.
  • To increase productivity and process flow by executing duties immediately upon being able to do so, efficiently and effectively.
  • To improve economic profit by contributing to the effective estate administration process enabling STL to recover their executors commission as soon as is legally possible.
  • Making contact with client to set up the initial interview and ensure that the client is informed of the documentation and information to bring to the interview.
  • On receipt of the estate read the Will to make sure you understand the devolution and there are no difficulties prior to contacting clients.
  • Preparing, actioning and monitoring the reporting of the estate to all stakeholders in order to execute the end to end process.
  • Estates are reported within 5 days of the initial interview and acceptance of trust and all letters and information to be sent out within 10 days of the initial interview.
  • Estates to be fully and effectively reported according to GRG requirements.
  • Ensure that the estates assets are adequately insured to eliminate risks for heirs and STL.
  • Check if consultant’s details are loaded correctly (It affects SMSs and Pay-aways
  • Monitor and control the follow up process by actioning the daily file reviews and diary notes.
  • Prepare and for rendition of income tax on E-filing and ensure sign off by executor before final submission to SARS on E-filing. (As an exception)
  • As the norm provide tax practitioner with the required information
  • File review notes are made on Legalease and reviewed and accurately actioned daily by responsible party.
  • All information followed up, collected and captured within 270 days from date of reporting of the estate so that you are in a position to lodge the liquidation and distribution account.

Job Requirements:

  • Matric
  • Diploma in Administration of Deceased Estates
  • 3 – 5 years experience Administering deceased estates with a Trust company or large firm of attorneys who have a dedicated estate department.
  • 3 – 5 years experience Administering deceased estates with a firm of attorneys or having controlled estates for this period at the Master of the High Court

Job Details:

Company: Standard Bank

Vacancy Type:  Full Time

Job Location: Pretoria

Application Deadline: N/A


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