Smollan Careers – QUALITY MEASUREMENT OFFICER

Website Smollan

Job Description:

To enhance organisational effectiveness through quality auditing and communicating results as well as analysing and enhancing processes and supporting the various QMS projects.

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Job Responsibilities:

  • Liaise with Merchandisers/Field Marketers countrywide in order to obtain quality audit information
  • Conduct audits with regards to compliance with respective to Quality Management Systems
  • Ensure accuracy of auditing data
  • Report on compliance and providing feedback and possible solutions to management
  • Perform ad hoc projects as a result of needs identified through quality audits
  • Identify improvements and more details to audit based on current audits
  • Maintain, implement and monitor effective and efficient measurement processes according to the business quality standards
  • Analyse identified processes and investigate possible improvements (within defined parameters)
  • Support the function of ensuring that all stakeholders understand the purpose and the results of each project
  • Communicate improvement implementation steps to relevant stakeholders
  • Receive and respond to emails
  • Take co-responsibility for ensuring all stakeholders understand the purpose and the results of quality audits and projects
  • Regularly meet with manager regarding work schedules
  • Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained including meeting all deadlines
  • Ensure data integrity of all information to client and management
  • Demonstrate consistent application of internal procedures
  • Plan and prioritise, demonstrating abilities to manage competing demands
  • Demonstrate abilities to anticipate and manage change as required

Job Requirements:

  • Grade 12
  • Relevant Degree or Diploma
  • 2-3 years retail business experience
  • Exposure to quality audit issues
  • Experience with mobile technology
  • Project administration experience is an advantage
  • Valid Code 08 driver’s license

Job Details:

Company: Smollan

Vacancy Type:  Full Time

Job Location: East London

Application Deadline: N/A

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