Jobs at SARS – Operational Specialist: Engineering

Job Description:

To review business process models and administer the business process model repositories, ensuring compliance with modeling standards as well as the integrity of the SARS process architecture in support of the enterprise strategy. This includes the provision of process modeling support and conducting of stakeholder engagement.

Job Responsibilities:

• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
• Execute specialist input through investigation &opportunities within the product process including risk concern.
• Develop and maintain letter design.
• Ensure that process solution adhere to relevant policies, procedures, governance and legislative requirements and report on deviations and discrepancies.
• Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided.
• Plan and organise own work tasks within area of work.
• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
  Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.
• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
• Enable a culture where information regarding successes, issues, trends and ideas are actively shared between team members.
• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Job Requirements:

• The ability to identify patterns or connections between situations that are not obviously related and to identify key or underlying issues in complex situation.
• This is the ability to formulate new concepts based on information gathered
• Ability to document information pertaining to information systems and or process and operational specifications.
• Ability to implement internal audit functions in alignment to the organisations strategic plan and the organisations strategy for change
• Ability to create reports for various SARS stakeholders as relevant, in a lucid and effective manner, keeping in mind the purpose of the reports.
• Has good general knowledge with some detailed knowledge of products/functions
• The knowledge and interpretation of the functional policies and procedures, including monitoring their consistent application internally within SARS.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Relevant Bachelor’s Degree / Advanced Diploma (NQF 7) / B Tech: Industrial Engineering AND 5-7 years’ experience in a similar environment, of which 2-3 years must be at functional specialist level
• Senior Certificate (NQF 4) AND 10 year’s related experience, of which 2-3 years must be at functional specialist level

Job Details:

Company: South African Revenue Service

Vacancy Type:  Full Time

Job Location: Pretoria

Application Deadline: N/A

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