Sanlam Vacancies 2025 – Business Communication Consultant

Job Description:

To plan, design and manage the distribution of quality client-facing documentation in line with company strategy and regulatory requirements, including the bulk distribution of electronic communication.

Job Responsibilities:

The following outcomes will be expected to be achieved by the Business Communication Consultant:

• Plan, compile & manage communication for bulk distribution to clients & intermediaries
• Gather, analyse, investigate and interpret all information received by various stakeholders before communication is drafted
• Interpret integrity of high volumes of client & intermediary data
• Interpret and implement changes in the wording of documents as is required by the plain language standards of the CPA and TCF
• Utilise behavioural economics principles to enhance client experience
• Assist with the development and design of client newsletters and member guides
• Proofread, translate and edit documents as required by the business
• Research best practise principles to apply in communication and document design
• User acceptance testing (UAT)
• Day-to-day management of Glacier’s electronic communication to clients and intermediaries

Job Requirements:

• A degree in communication or document design
• At least 2/3 years’ experience in an investment environment where written communication and/or document design was required
• Advanced Excel & MS Word skills
• The following will be to your advantage:
• Experience with tools such as Everlytic and D365 Sales
• Web-based and social media qualifications
• Creative writing skills
• Degree with 3 years experience.
• Technical advice and support
• Assist with production target achievement
• Compliance
• Partnership and network building

Job Details:

Company: Sanlam

Vacancy Type:  Full Time

Job Location: Cape Town

Application Deadline: N/A

Apply Here

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