Rotana Hotel Dubai Job Vacancies – Reservations Agent

Website Rotana Hotels

Job Description:

As a Reservations Agent you are responsible to maintain effective communication on all reservations made to ensure smooth and efficient service delivery and your role will include key responsibilities such as:

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Job Responsibilities:

  • Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations
  •  Remain up to date with all the promotions in and around the hotel and follow established procedures to process all room reservations, rates, confirmations, hotel facilities, etc.
  •  Show complete product knowledge, understand rate structure and apply rate management
  • Maintain established filing system for all correspondence and collate reports as required by Reservations Manager or Supervisor
  •  Promote and maintain good public relations and endeavors to maximize business
  •  Maintain an accurate room status at all times

Job Requirements:

  • You should have a diploma / degree within the hospitality field and previous experience in hotel reservations.
  • You must be a computer literate with excellent communication skills, written and oral proficiency in English, while additional language skills are an asset.

Job Details:

Company: Rotana Hotels

Vacancy Type:  Full Time

Job Location: Dubai, United Arab Emirates

Application Deadline: N/A

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