Nedbank Jobs – Sales Consultant

Website Nedbank

Job Description:

To market, sell, and cross-sell Nedbank products, In-Branch, to meet the needs of Retail Business Banking (RBB) clients; to retain and grow client base; to achieve and meet business objectives through identifying and fulfilling client financial needs and to provide consistent excellent client service.

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Job Responsibilities:

  • Deliver and achieve all in-branch daily, weekly and monthly sales opportunities by following business unit sales strategy.
  • Finalise client transactions by ensuring client signature for final product accepted.
  • Improve performance based on management guidance and feedback.
  • Obtain referrals from existing clients and in branch staff through collaboration.
  • Market financial products to new and existing clients and stakeholders through the identification of client needs and by matching product to the need.
  • Assist and collaborate with segment colleagues (i.e. Relationship- and Business Banking) with activations to ensure new business opportunities are fulfilled.
  • Build relationships with clients and stakeholders through regular contact and by being available and getting to know them (i.e. I know you strategy).
  • Resolve client queries by following business procedure and keeping client informed.
  • Educate clients on the product offering by presenting them with the relevant information.
  • Maintain client relationships through world class service standards by listening and attending to client needs, keeping them in the loop and making things happen for them.
  • Develop effective partnerships with clients by listening to client needs, asking questions and demonstrating an understanding of the client’s business & industry.
  • Address client needs by identifying effective financial solutions, using product knowledge, providing the client with proactive solutions.
  • Act as client’s banking partner by taking responsibility for providing regular feedback.
  • Ensure retention of clients full banking relationship through client service and client contact.
  • Plan and implement effective prospecting activities by identifying and responding to business opportunities.
  • Meet requirements of product applications by providing all required documentation.

Job Requirements:

  • 3 year Retail Banking experience of which 1-2 years experience at Sales Consultant level. Exposure to Small Business Services clients.
  • Matric / Grade 12 / National Senior Certificate
  • Working with a group to identify alternative solutions to a problem
  • Managing conflict situations
  • Communicating internally
  • Sharing information in different ways to increase stakeholders understanding
  • Building and maintaining effective cross-functional relationships with internal and external stakeholders
  • Managing customer expectations
  • Interacting with diverse people
  • Interacting with external clients
  • Working in a fast-paced and changing environment
  • Working in a team

Job Details:

Company: Nedbank

Vacancy Type:  Full Time

Job Location: Cape Town

Application Deadline: N/A

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