
Website Nedbank
Job Description:
To reduce impairment charge and minimise credit risk for Nedbank Group by following credit collections process while considering client satisfaction and retention.
Job Responsibilities:
- Contribute to Business Unit cost saving strategy by adhering to the costs limit set by management.
- Manage client expectations by operating within the specified parameters (outbound and inbound calls) and Service Level Agreements (SLA).
- Build and maintain effective internal and external client relationships by advising on credit and application process and training product knowledge.
- Provide feedback to clients by responding to requests and queries timeously.
- Notify clients of dormant / excess or arrears accounts by preparing relevant correspondence.
- Contribute to building of intellectual capital of the team by knowledge sharing with all stakeholders.
- Inform client of the terms and conditions of facilities granted by preparing facility letter.
- Suggest alternative funding solutions by making recommendations for alternate credit applications or products.
- Mitigate credit risk by downloading and actioning daily excess reports and monthly risk management reports.
- Ensure compliance to legislation by making recommendations based on the credit policy guidelines.
- Validate client and supporting information / security by requesting updated information from internal and external parties.
- Monitor Credit Management Information System (CMIS) by requesting updated information from external parties.
- Analyse credit applications by assessing serviceability of the funding applied for and client behaviour on both internal and external records.
- Ensure acceptable risk levels by analysing application as guided by the risk score card.
- Eliminate impairments and credit loss ratio by assessing client behaviour on the account and taking the required actions.
- Conduct risk assessment of client credit by adhering to the prescribed mandate and credit policy.
- Evaluate affordability and credit risk by conducting a financial analysis (e.g. Excel, Moody’s ratings, BASEL Committee ratings).
Job Requirements:
- Matric / Grade 12 / National Senior Certificate
- Diploma: Banking and Business , Matric / Grade 12 / National Senior Certificate
- 3 years in credit assessment of which 2 years in credit control / risk management environment
- Working with a group to come up with alternative solutions to a problem
- Checking accuracy of reports and records.
- Sharing information in different ways to increase internal stakeholders understanding
- Building and maintaining effective cross-functional relationships with internal and external stakeholders
- Comparing two or more sets of information
- Tracking cost against a budget
- Working in a fast passed environment
- Credit Collections
- Working in a team
- Credit applications / Annual reviews
Job Details:
Company: Nedbank
Vacancy Type: Full Time
Job Location: Johannesburg
Application Deadline: N/A
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