Motus Jobs – Controller: Repair Servicing and Support Services

Website Motus Holdings Limited

Job Description:

Motus Toyota Nelspruit currently holds a vacancy for a Controller: Repairs, Servicing and Support Services.

Reporting to the Manager: Service, this position will be suited to a person who will effectively monitor and control services, deal with telephone enquiries, and complete all necessary paperwork

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Job Responsibilities:

  • To assist management in implementing and maintaining effective processes to achieve the highest possible customer satisfaction levels in excess of the manufacturer national average.
  • To deliver gross profit in line with the business plan by maximising the number of hours sold, driving revenue per transaction, ensuring 100% adherence to the OEM process and motivating product sales.
  • To distribute and control the issue of work to the Technicians to maximise quality and overall efficiency.
  • To lead, motivate, coach and develop the team to achieve their daily objectives.
  • To ensure a strong relationship is maintained with the parts department to maximise parts availability.
  • To ensure the accurate completion of all relevant documentation for each repair.
  • To ensure that the manufacturer’s warranty standards are adhered to at all times.
  • To ensure that a safe working environment is maintained in line with the Company’s Health Safety policy and that general housekeeping and appearance are maintained at a high standard

Job Requirements:

  • A minimum of Grade 12
  • A Valid Driver’s License
  • Motor industry experience is essential
  • Computer literacy is essential
  • Clear Criminal Record
  • Must have excellent verbal communication skill
  • Customer and Team Orientation

Job Details:

Company: Motus Holdings Limited

Vacancy Type:  Full Time

Job Location: Nelspruit

Application Deadline: N/A

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