Mashreq Bank Dubai Careers – Banking Liabilities

Website Mashreq

Job Description:

Manage the P & L for Business Banking Liabilities – balance growth, sales, attrition control, revenue and expenses and track the different metrics to ensure the Business achieves profitable growth round the year

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Job Responsibilities:

  • Execute Portfolio management initiatives 
  • Work closely with Alternate Channels team & Debit Cards teams for different initiatives pertaining to Business Banking clients to reduce costs and ensure an enhanced customer experience
  • Work towards Portfolio management for assigned client set on an ongoing basis with a focus on purging/ upgrading/ downgrading customers depending on customer profile and transaction history 
  • Work with BIU team to analyse customer data and propose actionables to
  • enhance product profitability and increase customer stickiness
  • Execute competition benchmarking to ensure we are market – aligned & identify gaps as required for new product development as well as process improvements
  • Review the KPIs/ incentive/ points structure for Sales team on an ongoing basis to ensure sourcing of better quality of Liabilities relationships and monitor the sourcing quality
  • Propose business priorities that could help drive the Liabilities business from both NTB as well as Portfolio customers. Interface with Sales Teams and Relationship Managers  on an ongoing basis to ensure these teams are aligned to the Business strategy
  • Analyze  penetration of existing products and develop new solutions (either In House Or through external Service Providers) with a view to augment the Liabilities proposition and generate incremental revenue/ reduce costs wherever feasible
  • Structure effective advertising and promotional plans by utilizing the Marketing budget judiciously

Job Requirements:

  • Understanding of Liabilities business for SME banking 
  • Analytical skills to interpret data & make recommendations
  • Ability to manage and lead cross – functional project teams
  • Familiarity with bank’s operations, sales and support environments and a strong customer focus
  • Sound knowledge of MS PowerPoint & MS Excel
  • Knowledge of Flexcube Core Banking platform

Job Details:

Company: Mashreq

Vacancy Type:  Full Time

Job Location: Dubai, United Arab Emirates

Application Deadline: N/A

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