Province of Manitoba Jobs – Tenant Service Coordinator

Job Description:

Reporting to the Thompson District Manager, the Tenant Services Coordinator is responsible for providing case management services related to the provision of successful housing solutions which support applicants and tenants to understand and fulfill their responsibilities as a tenant. Tenant Service Coordinators are responsible for managing complex and difficult situations in relation to people. Typical duties include but are not limited to:

Job Responsibilities:

• Liaise and collaborate with various social service providers and referral agencies to support applicants and tenants maintain successful housing Provide tangible supports to tenants and applicants such as supportive counseling, advocacy, and conflict resolution services.
• Facilitate social interactions among Social Housing tenants through a variety of in-house and outreach activities such as: development and support of tenant groups, as well as connections to resources to prevent health and social challenges from interfering with successful tenancies
• Report on both qualitative and quantitative outcomes and targets established by the branch
• Liaise and collaborate with various social service providers and referral agencies to support applicants and tenants maintain successful housing
• Provide tangible supports to tenants and applicants such as supportive counseling, advocacy, and conflict resolution services.
• Facilitate social interactions among Social Housing tenants through a variety of in-house and outreach activities such as: development and support of tenant groups, as well as connections to resources to prevent health and social challenges from interfering with successful tenancies
• Report on both qualitative and quantitative outcomes and targets established by the branch

Job Requirements:

• Post-secondary education in the field of social sciences i.e. Bachelor of Social Work, Psychology, Sociology, Human Ecology, etc. An acceptable combination of experience, education and/or training may be considered
• Experience working in a social services environment demonstrated by conducting needs assessments and case management
• Experience in conflict resolution with the ability to problem solve effectively
• Experience utilizing and coordinating community and government based resources to provide supports for a variety of client needs
• Strong interpersonal and customer service skills
• Ability to organize and prioritize workloads to meet competing deadlines
• Proficiency with Microsoft Office Suite, or an acceptable equivalent(s)
• Effective written communication skills
• Post-secondary education in the field of social sciences i.e. Bachelor of Social Work, Psychology, Sociology, Human Ecology, etc. An acceptable combination of experience, education and/or training may be considered
• Experience working in a social services environment demonstrated by conducting needs assessments and case management
• Experience in conflict resolution with the ability to problem solve effectively
• Experience utilizing and coordinating community and government based resources to provide supports for a variety of client needs
• Strong interpersonal and customer service skills
• Ability to organize and prioritize workloads to meet competing deadlines

Job Details:

Company: Government of Manitoba

Vacancy Type:  Full Time

Job Location: Thompson, MB, CA

Application Deadline: N/A

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