Wednesday , April 17 2024

Lancet Jobs in Johannesburg – Billing Admin Supervisor Suspense/Credits

Website Lancet Laboratories

Job Description:

  • Identifying unallocated monies.
  • Investigates and validates accounts in credit and prepare reports for investigation and feedback.
  • Process transfers to clear unallocated payments.
  • Reconciliation of suspense accounts.

Job Responsibilities:

  • Manages and mentors own staff to ensure they have the skills required by the practice and are able to achieve their performance objectives.
  • Drafts and issues internal work instructions ensuring that they are ISO compliant and ensures adherence thereof.
  • Supervise and monitors time and attendance records for staff reporting to them to ensure adherence to regulations.
  • Management and control of work allocation to ensure that work is distributed evenly and is completed within the given TAT.
  • Maintains constant liaison with management and provides feedback regarding any irregularities attend to escalated queries from staff to ensure prompt response to query and stringent TAT.
  • Provides excellent customer service to ensure customer satisfaction at all times.
  • Perform any other duties as assigned by management.
  • Identify incorrectly allocated monies and correctly allocate to reduce and maintain the suspense accounts.
  • Is responsible for the reconciliation of all suspense accounts to indicate the outstanding balances for action.

Job Requirements:

  • Ability to work in a pressured environment
  • Accountability
  • Accuracy
  • Analytical skill
  • Assertiveness
  • Attention To Detail
  • Communication
  • Customer Orientation
  • Deadline orientated
  • Developing staff
  • Ethical behaviour
  • Honesty
  • Leadership skill
  • Planning and organising
  • Problem solving
  • Professionalism
  • Self-management
  • Healthcare billing procedures, documentation and standards
  • 2-3 years Supervisory Experience would be an advantage
  • Grade 12

Job Details:

Company: Lancet Laboratories

Vacancy Type:  Full Time

Job Location: Johannesburg

Application Deadline: N/A


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