KFC Job Vacancies – Customer Service Team Member

Website KFC

Job Description:

Ensure that our guests’ in restaurant experience exceeds their service expectations. Be our KFC Customer Service Brand Ambassador.


Job Responsibilities:

  • Ensuring that the environment is friendly, warm & inviting
  • Proactive and solutions-oriented to surpass the customer’s service expectations
  • Ensuring that engagement with the customer is authentic, friendly, high energy and engaging
  • Executing duties with accuracy, speed and friendliness, including Kiosk interface
  • Executing KFC health, safety and hygiene standards
  • Serving KFC products that meet the standards

Job Requirements:

  • Matric
  • Prefered training in Hospitality industry
  • Minimum 1 year customer facing experience
  • Passion for customer service
  • Ability to communicate in a clear, concise and friendly manner
  • Strong interpersonal skills
  • Confidence in a customer facing role
  • Passion for customer service
  • Display excellent listening and verbal skills
  • Display excellent guest management skills
  • Technically savvy to many various layers : kiosk, deliver, click and collect
  • Maintain a high and positive energy
  • Professionalism
  • Ability to multitask
  • Team Orientated
  • High attention to detail
  • Ability to stand/walk and stay focused and alert for extended periods of time
  • Remain tactful when facing confrontational situation

Job Details:

Company: KFC

Vacancy Type:  Full Time

Job Location: Birchleigh North

Application Deadline: N/A


Apply Here