Housekeeping Jobs in Charlotte (McKibbon) – Supervisor

Website McKibbon Hospitality

Job Description:

As a key member of the hotel team, the Housekeeping Supervisor works closely with the Executive Housekeeper to guide the total operations of the hotel’s Housekeeping team. Reporting to the Executive Housekeeper, the Housekeeping Supervisor is responsible for maintaining the highest level of ethical leadership to assist in leading the department to achieve its business goals.

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Job Responsibilities:

  • You will be responsible for assisting with the overall performance of the property’s Housekeeping department including (but not limited to) guest satisfaction, brand quality assurance, and labor.
  • You will execute the training of all associates as it relates to brand and company standards to maximize revenue and maintain superior service.
  • You will be responsible for maintaining compliance and staying up-to-date on new initiatives for the brand and company.
  • You will implement and train on all McKibbon procedures that relate to cost control and inventory management.
  • You will maintain positive relationships with associates to drive associate satisfaction.
  • You will monitor and ensure that safety and security standards are being maintained.
  • You will support guest experience and satisfaction.
  • On the days the Executive Housekeeper is off you will be responsible for the daily paperwork, supervising the housekeeping team, and inspecting rooms and all public space.
  • On the days the Executive Housekeeper is scheduled you will be assigned rooms or may assist in other areas such as laundry or public space.

Job Requirements:

  • Previous housekeeping experience within a hotel (highly desired)
  • 1 years’ minimum experience in a hotel manager/supervisor position (highly desired)
  • Experience working with major brands like Marriot, Hilton, or Starwood (highly desired)
  • Knowledge of local and state compliance laws
  • The skills and experience to lead a team to consistently deliver exceptional guest service
  • Excellent communication and problem-solving skills
  • The ability to ensure that hotel policies and brand standards are followed

Job Details:

Company: McKibbon Hospitality

Vacancy Type:  Full Time

Job Location: Charlotte, NC, US

Application Deadline: N/A

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