Thursday , December 7 2023

Housekeeper Jobs in Glasgow (Kaplan)

Website Kaplan

Job Description:

Kaplan Living is a leading provider of Purpose Built Student Accommodation in the UK. We provide accommodation primarily for Kaplan International Pathways Colleges and Kaplan International English Schools along with a provision for University and Direct Let accommodation.

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Job Responsibilities:

  • Clean designated areas within the accommodation building including, bedrooms, en-suite shower rooms, kitchens, white goods contained in the kitchens and communal areas
  • Wash walls, doors, furniture, radiators and shower cubicles, as appropriate.
  • Empty waste bins and remove rubbish from flats to bin store areas
  • Make beds, including stripping and changing sheeting, collection of laundered linen from store and bagging up laundry for collection, during the semester/short let season
  • Clean internal windows, where applicable
  • Be a principal point of contact for our students.
  • Communicate to our international students in clear and correct English to avoid miscommunications.
  • Take responsibility for the Housekeeping Induction for all our students, teaching them good hygiene and cooking safety practices.
  • Be aware of the Fire Safety Policy, take a leading role in Fire Evacuation Drills and Actual evacuations.
  • Be a leader in COSHH Knowledge in the building and be involved in new staff inductions in COSHH.
  • Carpet Cleaning & Floor Buffing
  • Undertake training as required
  • Be prepared to work as and when the need arises, especially during the various student arrival and departure weekends, open days etc.
  • To act in accordance with all Health & Safety policies and practices
  • Report any maintenance defects using the correct procedures
  • Deal with complaints that are received and escalate these to the relevant manager
  • Wear and maintain personal protective equipment (PPE) in accordance with the company policy, COSHH and Risk Assessments

Job Requirements:

  • Embrace the ‘more than just a room’ philosophy of Kaplan Living
  • Be a COSHH & Health & Safety Champion.
  • Have a passion for customer care and a sensitivity to students needs
  • Have experience in a customer facing environment
  • Ability to offer flexibility in working hours.
  • Maintain confidentiality.
  • Have experience in customer service, hospitality or student service provision, ideally in Hotels or Student accommodation.
  • Ability to prioritise workload and meet deadlines.
  • Good communication and customer care skills.
  • Capable of working with minimum supervision.
  • Work as a team player and pass on knowledge to others.

Job Details:

Company: Kaplan

Vacancy Type:  Part Time

Job Location: Glasgow, Scotland, UK

Application Deadline: N/A

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