Gloucestershire County Council Jobs in Cheltenham – Team Administrator

Website Gloucestershire County Council

Job Description:

To provide effective and efficient administrative support and to ensure consistency to the Service Area. Support the delivery of a comprehensive administration and support function to the service areas to meet the needs of patients, service users and members of the public.


Job Responsibilities:

  • To provide general and complete administrative support including data entry, dealing with telephone, email and face to face enquiries, diary management, filing, archiving, scanning, sorting and distributing of post and other such duties as required.
  • Ensure that any necessary administrative processes that support the service area’s activities are carried out effectively in order to help meet objectives and statutory requirements.
  • Produce a range of documents including letters, reports and other documents as requested using a range of IT and Microsoft packages e.g. Word and Excel.
  • Support Adult Social Care staff with administrative tasks to ensure the swift execution of the Social Care function.
  • Undertake reception duties as required including opening the reception area/ building as necessary.
  • Support with premises management as required.
  • Arrange and support meetings including minute taking, maintaining confidentiality at all times throughout your work. This will include Best Interests and Safeguarding Adults meetings as required.
  • Answer and assist with the response to all customer enquiries and requests for data in accordance with corporate standards and agreed guidelines, including support to fulfil Freedom of Information requests as required.
  • Provide support to other areas as required, providing cover for other roles e.g. such as Referral Taker

Job Requirements:

  • Experience of working in a customer facing environment and / or within a complex statutory organisation
  • General administrative experience
  • Experience of working in a team
  • Excellent typing and general IT Skills, with experience of using Microsoft packages e.g. Microsoft Word, Excel, Outlook etc.
  • Knowledge of appropriate systems e.g. Liquid Logic, ContrOCC, SAP
  • Excellent telephone skills and telephone manner

Job Details:

Company: Gloucestershire County Council

Vacancy Type:  Full Time

Job Location: Cheltenham, England, UK

Application Deadline: N/A


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