FNB Call Centre Jobs – Developer C2

Job Description:

To provide IT expertise, advice and leadership in the design, creation, testing and documentation of new and enhanced applications and systems in accordance with agreed framework of programming standards. To assist in the development of IT operational implementation plans and associated IT processes, methods and techniques.

Job Responsibilities:

• Assess, identify and mitigate potential risks within the IT programming environment by complying with technology business policy and process requirements (SDLC and change / release management process definition) to ensure operational performance.
• Minimise system downtime through pro-active identification of potential issues and ensure minimisation of recurring problems by managing defects and performing code reviews.
• Supervises the work of other developers. Provides technical assistance to fellow developers and other Information Technology (IT) team members.
• Comply, understand and implement all steps within IT development and meet governance in terms of legislative and audit requirements during programming execution.
• Increase operational efficiency and suggest solutions to enhance cost effectiveness.
• Code, compile, test and implement applications in compliance with the Systems Development Life Cycle (SDLC). Support development environments. Responsible for coding standards and peer reviews.
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members by providing input to business requirements and being able to present and sell concepts to clients.
• Maintain maximum system availability by ensuring that incidents are recorded for future reference and adequate root cause analysis is done to eliminate the risk of a recurrence.
• Manage own development to increase own competencies and develop technical and business skills.
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions by resolving queries fast end effectively.
• Produce program specifications and implement system enhancements by addressing specific business needs and resolving queries.
• Produce technical specifications and architecture that is in accordance to agreed standards. Design, code, test and debug to obtain a robust solution with supporting documentation.
• Monitor systems post change and pro-actively do performance analysis to ensure there is no system failure due to capacity.
• Proactively engage with business units and colleagues to understand underlying needs and opportunities, and identify Information Technology (IT) innovative solutions in a timely manner.

Job Requirements:

• Minimum: B.Comm, B.Eng, BSC Eng, BSC Informatics or related degree.
• Familiar with one or more programming languages as appropriate for the specific requirements of the department related to the field.
• System Design experience advantageous.
• 5 years + experience in programming and system design.

Job Details:

Company: FNB

Vacancy Type:  Full Time

Job Location: Johannesburg

Application Deadline: N/A

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