FirstRand Jobs Polokwane – Account Executive Assistant D

Website FirstRand

Job Description:

To support the Account Executive by managing and administering a portfolio of clients including the application of an approval and ongoing quality risk management of the clients credit facilities.


Job Responsibilities:

  • Achieve net profit growth for the business.
  • Deliver exceptional service through educating the client, offering an appropriate solution and ensuring the relationship is maintained.
  • Continuously monitor actual process turnaround times and quality standards and resolve issues speedily to enhance effective client service delivery.
  • Manage existing clients and grow portfolio through making contact and generating leads.
  • Manage sales lead pipeline and enter all qualified leads into the pipeline and maintain.
  • Advise on and provide support to ensure the effective resolution of customer queries in order to ensure customer satisfaction and retention.
  • Inform and educate customers on products to ensure retention of existing customers; increase sales revenue and increase the organisation’s customer base.
  • Accurately administer, plan for and complete activities within area of work in an efficient, effective and timeous manner.
  • Check all transactions on a daily basis to ensure new business applications are closed within appropriate timelines.
  • Ensure compliance is adopted in terms of systems and procedures as laid out by FNB.
  • Track, control and influence sales activities with the specific aim to increase sales efficiencies of the team.
  • Provide regular reports on delivery of services against agreed service level agreements and in terms of overall customer targets.
  • Create own development plan and review plan with team leader or manager.
  • Understand which competencies and skills are required to be mastered to ensure personal development and performance.

Job Requirements:

  • Relevant Degree.
  • 3 – 4 year’s relevant relationship experience.
  • 4 years in the financial / banking sector.
  • Person must not be an unrehabilitated insolvent.

Job Details:

Company: FirstRand

Vacancy Type:  Full Time

Job Location: Polokwane

Application Deadline: N/A


Apply Here