Dubai Islamic Bank Careers – Call Center Representative

Job Description:

Attending customer’s interactions and efficiently gather related information to fulfill customer needs.

Job Responsibilities:

• Maintain a high level of knowledge about the banks products and services and ensure customers are provided with full accurate information.
• Adhere to all bank policies and procedures corporate security policies, regulatory guidelines, industry service standards and codes of conduct
•  Attend various training and learning programs to close the skill gaps and to ensure proper awareness about products and services, policies and procedures.
•  Cross sell and upsell different bank products.
• Maintain effective relationship with superiors and colleagues to ensure Team work and professional work environment.

Job Requirements:

• Minimum 0-1 years of experience in Call Center.
• Call Center Policies and Procedures
• Telephone Etiquette
• Minimum Bachelor Degree.

Job Details:

Company: Dubai Islamic Bank

Vacancy Type:  Full Time

Job Location: Dubai, United Arab Emirates

Application Deadline: N/A

Apply Here

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