Friday , September 22 2023

DSV Logistics Vacancies – Account Manager, Retention, Road Logistics

Website DSV - Global Transport and Logistics

Job Description:

The main purpose of this role is to maintain and grow existing customer base for the allocated Branch and meet monthly and annual retention targets


Job Responsibilities:

  • Maintain and grow the existing client base in the Distribution market for the allocated Region and meet monthly and annual retention targets that have been set.
  • Prospect for new business and develop a qualified pipeline of leads and convert to actual billing sustainable clients.
  • Manage client relationships, both existing and new where applicable.
  • Monthly billing and financial reporting shared with the various stakeholders.
  • General administrative duties – daily.
  • Represent the DSV brand.
  • Analysis of sales related information and report weekly to Regional Sales Manager.
  • Maintaining client data and update regularly.
  • Continuous reporting on competitor and industry analysis.
  • Assist in tender/proposal production and delivery. (preparation and presentation)
  • Create sustainable value for customers by adopting an innovative approach to their business.
  • Ensure that the required monthly and accumulative targets are met.
  • Implementation and communication of signed business is shared with all stakeholders.
  • Management of debtor’s days of clients within the companies requirements.
  • Ensure regular Inter department communication.
  • Identifying cross silo solutions and work with other Department heads to ensure successful partnerships
  • Ensure all client files are updated and maintained as per the company procedures and Quality Management System.
  • Carry out any other duties as may be requested by Management.
  • Update and maintain the internal CRM System.
  • Meet the expected client call ratio KPI as indicated by your Manager.

Job Requirements:

  • Matric Certificate
  • A Tertiary Qualification in Sales will be an added advantage
  • Intermediate MS Office, Excel, Power point
  • Advanced skills will be an added advantage
  • 2-3 years Key Account Management / sales experience
  • Experience in prospecting for new business
  • Experience in achieving retention targets set
  • Tender Management
  • Experience in selling cross silo solutions
  • Maintain and grow existing customer base
  • Reporting day to day to the Sales Manager
  • Weekly and Monthly reporting (where needed / requested)
  • Basic understanding of our industry and supply chain
  • Strong administrative skills with high attention to detail
  • Strong business development skills
  • Professional conduct & appearance at all times

Job Details:

Company: DSV – Global Transport and Logistics

Vacancy Type:  Full Time

Job Location: Johannesburg

Application Deadline: N/A


Apply Here