
Website Discovery Limited
Job Description:
The Funeral Distribution team will have a total Sales Manager complement of 12 in various regions and the role of the Office Administrator would be to provide support to the sales team as well as manage operations and admin functions within each branch or office for the division.
Job Responsibilities:
- To QA all submitted business
- To assist with the capturing of new business and claims, follow up on outstanding requirements with SLA
- To compile and action work based on the daily, weekly and monthly reports
- To assist the Sales Manager
- Collaborate with all business areas
- Monitor office efficiencies
- Service financial advisers and serve as a conduit between the manager and business
- Compile and present monthly team reports
- Ensure all on-boarding occurs within set SLAs
- Receive and service walk in clients
- Serve as a liaison to Discovery
- To answer the phone and manage office functions. To serve as a frontline administrator and receptionist for walk in clients
- To assist the Sales Manager with insights and trend analyses
Job Requirements:
- Good verbal and written communication skills
- Relationship building skills
- Attention to Detail
- Matric
- Knowledge and understanding of Funeral Plans
- Assertiveness
- Experience in the Financial Services Industry
- Results orientation
- Time management skills
- Multi-task on multiple projects
- Customer service orientation
- Planning and Organizing and workflow management
- Positive attitude
- Coping and dealing with Pressure
Job Details:
Company: Discovery Limited
Vacancy Type: Full Time
Job Location: Port Elizabeth
Application Deadline: N/A
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