Dischem Careers Richards Bay – Frontline Supervisor

Website Dis-Chem Pharmacies

Job Description:

Dis-Chem Pharmacies require a Frontline Supervisor for their Richards Bay Store. Support customer service to ensure a world class shopping experience. Liaise between management and cashiers. Supervise day-to-day operations of Cashiers to ensure smooth running of till points. Record customer transactions with zero tolerance towards inaccuracy and to eliminate fraud risk.

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Job Responsibilities:

  • Manage and report all customer compliments and complaints to management.
  • Ensure branch queues flow smoothly.
  • Pay attention to the manner in which customers respond to cashiers, and act accordingly.
  • Manage the shorts and overs at the points of sale, including floats.
  • Manage discrepancies at the point of sale.
  • Authorise line voids, tender ups and price overrides.
  • Manage refunds and returns transactions according to Dis-Chem operating procedures.
  • Transact all purchases – receive and process all types of payments (cash, card, vouchers, coupons and other payments accepted by Dis-Chem).
  • Ensure accurate document control by checking the following:
    • Drop registers
    • Documents verification
    • Customer documentation
    • Correct handling of the gloats as per our standard operating procedures.
    • All other documentation related to till operations
  • Ensure back shopping and returned goods are handled correctly.
  • Ensure all outgoing stock/items/scripts are scanned.
  • Train and assist new cashiers

Job Requirements:

  • Grade 12 / Matric
  • Proof of COVID-19 Vaccination Certificate
  • Minimum of 2 years cashier related work experience, of which 6 months should be shadowing a Cashier Supervisor
  • Sound numerical skills
  • Computer literate – MS Office
  • Willing and able to work retail hours.

Job Details:

Company: Dis-Chem Pharmacies

Vacancy Type:  Full Time

Job Location: Richards Bay

Application Deadline: N/A

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