Capitec Bank Vacancies for 2025 – Team Leader: Account Maintenance

Job Responsibilities:

To lead the team to ensure an efficient and streamlined service support unit in relation to the account maintenance focusing on sustainable value, optimal productivity and end-to-end customer satisfaction.

Job Requirements:

• 5 years’ experience in a banking environment with some leadership or management experience
• Leading or providing oversight of a process/detail/administrative team in a regulated environment
• In an environment which required validating work
• Stakeholder engagement
• 2 – 3 years team leader/ supervisory experience
• In an environment where FIC regulations are imperatives
• Grade 12 National Certificate / Vocational
• National Certificate in Commerce or Banking
• Bachelor’s Degree in Accounting – Financial Accounting or Banking
• Financial systems & procedures
• People management practices and principles
• Business acumen
• Stakeholder engagement
• Banking/ Financial Services landscape and products
• Customer service principles and practice
• Business communication and presenting of information
• Delegation and conflict management
• Capitec Bank environment and products
• Rules relating to Bankserv, PCH, SARB and all legislative requirements
• Computer literacy: MS Office Suite (intermediate), Call Centre system & reporting, BaNCS, Debit Card (Postilian), Credit Card Prime & On-line systems
• Planning, organising and coordination skills
• Attention to Detail
• Interpersonal & Relationship management Skills
• Leadership Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)

Job Details:

Company: Capitec Bank

Vacancy Type:  Full Time

Job Location: Sandton, South Africa

Application Deadline: N/A

Apply Here

jobstrivia.xyz