Asos Apprenticeships – QA Team Leader

Job Description:

The role of QA Team Lead works closely with their team and forms an integral link between GLH (Greater London House) Retail Team, who include Buying, Merch, Studio and Garment Tech and the inbound product receipted into the business. They will also be a key link between XPO Logistics (Barnsley Warehouse), QA Management, external processors, our returns processing centre in Selby and our Customer Care contact centre.

Job Requirements:

• Ensuring that all members of the team are trained to the correct standards.
• Maintaining the departments and business’ KPI’s/objectives.
• Capturing high risk products before they escalate and increase returns.
• Managing the daily performance of the department/team.
• Monitoring and giving feedback on poor performing suppliers.
• Producing reports for feedback to the business.
• Owning Adhoc projects.
• Ensuring consistent inspection of products in line with ASOS quality standards, working closely with the relevant garment technologist at head office, and / or the Returns Technologist.
• Building and maintaining strong working relationships with head office garment technologists, processors, the returns department, FC staff and Customer Care.
• Ensuring that all members of the team are trained to the correct standards.
• Maintaining the departments and business’ KPI’s/objectives.
• Capturing high risk products before they escalate and increase returns.

Qualification & Experience:

• Previous warehouse experience is an advantage but not essential
• Experience of process improvement and ability to handle complexity
• The ability to build and maintain stakeholder relationships.
• Good team playing skills and show a can-do attitude.
• Strong verbal and communication skills
• Great attention to detail and a natural problem solver with the ability to identify business issues, their impact and quickly drive a suitable solution.

Job Details:

Company: Asos

Vacancy Type:  Full Time

Job Location: Barnsley, England

Application Deadline: N/A

Apply Here

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