African Bank Jobs – Sales Consultant

Website African Bank Limited

Job Responsibilities:

  • Meet and exceed individual activity metrics for all product lines
  • Meet, exceed and effectively execute on all Sales & Customer targets as set by the Bank
  • Effectively execute the Banks sales strategy in respect of Product & Value Added Services(Up Selling, Cross Selling & Capital Take Up)
  • Outbound calling to target both existing and prospective customers
  • Convert all sales opportunities received through inbound customer requests, outbound calling, lead generation initiatives and customer queries
  • Establish, develop and maintain business relationships with existing and prospective customers to generate new business
  • Participates in cross selling bank products.
  • Maintain detailed tracking of pipeline management and of prospect data and activities
  • Set up in person visits, appointments and presentations, following up telephonically where necessary
  • Conduct a professional financial needs analysis to make a needs based analysis that may lead to a sale
  • Scheduling customer feedback for obtaining documents and progress updates
  • Adhere to Supervision requirements set out by Line Manager for all financial products
  • Keep abreast of products and services, competitive activities, advertising and promotional trends in and around your branch
  • Identifying referral opportunities in and around the branch
  • Assists the branch in meeting goals by generating new business through marketing activities, promotions, telemarketing and targeted customer initiatives
  • Participates in events that demonstrate support for the community and increase business opportunities for the Bank
  • Ensure all marketing endeavours, activities and initiatives adhere to appropriate policies and procedures
  • Ensure deal quality is a premium by reviewing and completing product applications with the customer timeously and accurately utilising all the necessary Bank tools and training to mitigate risk (Biometrics & Fraudulent Indicator Identification)
  • Comply with all policies/procedures related to all customer interactions and engagements
  • Ensure compliance with all regulatory requirements and the Banks compliance policies related to these requirements
  • Ensure the reporting of certain incidents and instances required in terms of regulatory requirements(AML)
  • Ensure compliance with the Banks Customer Service Standard and relevant legislation
  • Ensure compliance with TCF principles
  • Ensure accountability for your own behaviours while helping team members to enhance their ability to engage with the Banks customers
  • Ensure you satisfy all the Banks customer’s financial needs and help them succeed financially
  • Responsible for ensuring you receive on-going sales/service development training for deficiencies as highlighted in your developmental/coaching plans
  • Responsible for participation in and successful completion of all product and services training and developmental initiatives that have a bearing on your on-going value proposition to the Banks customers
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Job Requirements:

  • Delivering Results and Meeting Customer Expectations – Entry Level
  • Following Instructions and Procedures – Entry Level
  • Persuading and Influencing – Entry Level
  • Presenting and Communicating Information – Entry Level
  • Relating and Networking – Entry Level
  • Working with People – Entry Level
  • Minimum Education
  • NQF 4 Recognised FSB Qualification
  • Minimum Experience
  • 2 years sales and client service experience
  • Full Rep in all Product Categories
  • Technical (COMP)
  • Accuracy and speed – Entry Level
  • Administrative skills – Entry Level
  • Client Focus – Entry Level
  • Selling Skills – Entry Level

Job Details:

Company: African Bank Limited

Vacancy Type:  Full Time

Job Location: Cape Town

Application Deadline: N/A

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