Accenture Careers – Entry Level Business

Job Description:

Accenture Federal Services, a wholly owned subsidiary of Accenture LLP, is a U.S. company with offices in Arlington, Virginia. Accenture’s federal business has served every cabinet-level department and 30 of the largest federal organizations. Accenture Federal Services transforms bold ideas into breakthrough outcomes for clients at defense, intelligence, public safety, civilian and military health organizations.

Job Responsibilities:

• Conduct classroom training and desk-side support for users and customer technical support staff
• Update formal solution training and configuration materials for the customer
• Support technical staff during solution installation with user and organization account creation, solution configuration, and troubleshooting as needed
• Conduct functional testing of solution and lead customer adoption process
• Provide application troubleshooting and support for the client’s help desk functions
• Provide administrative support for related tasking processes
• Review and provide management reports and metrics on statuses of tasking behaviors
• Manage the expectations of the customer with regard to solution functionality and deployment process
• Serve as business analyst advising the customer on best practices for configuring Dynamics and TMT
• Coach customer on change management initiatives supporting the deployment and support of the solution

Job Details:

Company: Accenture

Vacancy Type:  Full Time

Job Location: London, England

Application Deadline: N/A

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