TFG Vacancies Durban – Quality Assurance

Job Description:

As one of South Africa’s leading independent retailers, TFG operates 22 retail brands and various corporate service divisions. A position has become available within the Logistics Division of TFG for a Furniture Quality Assurance Assessor.

We are looking for someone with an understanding of furniture quality standards, with furniture assessing and repair skills along with substantial customer service experience.

Job Responsibilities:

• To perform all administrative duties related to QC processes
• To co-ordinate & conduct furniture assessment at customers’ homes
• To ensure that assessment SLA’s are achieved
• Compile and report on key metrics and identify and analyze opportunities for continuous        improvement
• Communicate closely and partner with all relevant stakeholders
• Maintain a professional relationship with internal and external business partners
• Ensure that product are inspect in all sources of inspection
• Inspect inbound and outbound
• Dispatching deliveries
• Custodian of reverse logistic i.e. customer returns, recall products
• Repairing of products
• Be flexible to do other warehouse and distribution activities

Job Requirements:

• A completed Matric Qualification
• A relevant Tertiary Qualification or Technical Certification in line with furniture assessment and quality checks
• Proven furniture technical skills: quality assessment and repairs
• A valid driver’s licence
• No criminal records
• A high degree of professionalism & self-confidence
• Excellent communication skills (verbal & written) and interpersonal skills
• The ability to work under pressure and be flexible
• A task driven and accurate approach to work
• Honest and reliable
• The ability to display initiative and take ownership
• Computer literacy: MS Word, Excel, Outlook
• Self motivation with high energy levels
• A high level of customer service orientation

Job Details:

Company: The Foschini Group – TFG

Vacancy Type:  Full Time

Job Location: Durban

Application Deadline: N/A

Apply Here

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