SARS Vacancies in Gauteng – Specialist: Policy & Procedure

Job Description:

To provide expertise, advice and support in practice formulation and associated best practice improvement tactics, by ensuring that complex operational policy and standard operating procedures on a national level, are in line with international conventions and agreements, quality management standards and best practices, in order to enable tactical translation and operational implementation.

Job Responsibilities:

• Develop policies, procedures, standards and guidelines within Customs, Excise or Support Services.
• Administer and interpret legislation and provide specialist advice in the area of speciality, which is Customs, Excise or Support Services.
• Translate top down policy in relation to Customs, Excise or Support Services and communicate impact to relevant stakeholders.
• Optimise the operational environment through research and application of best practices and ensure alignment to the overall infrastructure strategy.
• Evaluate policy and standard operating procedure proposals within the broader framework of SARS goals and in conjunction with all relevant role players.
• Apply judgment within policy and procedures to support and meet business needs.
• Analyse and make recommendations about improvements to specialist systems, procedures and Customs, Excise or Support Services practice.
• Contribute to the optimum utilisation of organisational resources, advising on effective planning and development of Customs, Excise or
• Support Services resource plans.
• Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
• Draw on own technical or professional expertise, knowledge and experience to identify and recommend tactical solutions to problems in practices.
• Integrate business information, compare, analyse and produce reports to identify trends, discrepancies and inconsistencies for decision making purposes.
• Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes and systems across an internal value chain.
• Develop and/or align governance and compliance policies for Customs, Excise or Support Services to identify and manage risk exposure liability.
• Analyse and report on adherence to policy and procedure across the organisation.
• Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
• Provide specialist know-how, support, advice and practice thought leadership in Customs, Excise or Support Services.
• Implement and monitor financial control, management of costs and corporate governance in Customs, Excise or Support Services.
• Develop and ensure implementation of a practice that builds service delivery excellence and encourages others to provide exceptional stakeholder service.
• Participate in the specialist practice community and contribute positively to organisational knowledge management.
• Provide authoritative, specialist expertise and advice to internal and external stakeholders.

Job Requirements:

• Bachelor’s Degree / Advanced Diploma in law, economics or taxation (NQF 7) AND 8-10 years’ experience in Customs, Excise, Support Services, governance, policy analysis or similar of which 3-4 years at operational specialist level.
• Senior Certificate (NQF 4) AND 15 years’ experience in Customs, Excise, Support Services, governance, policy analysis or similar which 3-4 years operational specialist level.
• The ability to identify patterns or connections between situations that are not obviously related and to identify key or underlying issues in complex situations.
• The ability to take all relevant details into account to ensure that a task is completed to required standards.
• Ability to be considerate for self and others.
• Ability to create reports for various SARS stakeholders as relevant, in a lucid and effective manner, keeping in mind the purpose of the reports.
• Ability to determine trends from raw data to assist decision-making in various aspects of work at SARS
• Must be able to systematically identify, analyse and resolve existing and anticipated problems in order to reach optimum solutions in a timely manner
• Applies Risk and Compliance knowledge and skills within the parameters of prescribed regulatory and best practice framework for good corporate governance
• Process Auditing with regards to Policy & Procedure
• Knowledge of own organisations, policies, procedures, services, products and business operating model
• The knowledge and interpretation of the functional policies and procedures, including monitoring their consistent application internally within SARS.

Job Details:

Company: South African Revenue Service

Vacancy Type:  Full Time

Job Location: Brooklyn

Application Deadline: N/A

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