Sanlam Careers Cape Town – Commercial Underwriter Apply now

Job Description:

Santam’s Operations’ division currently has an exciting opportunity available for a Commercial Underwriter (CoE) who will be based within the Commercial Contact Centre, based in either Bellville, Cape Town, Bloemfontein or Pretoria

The COE is a highly technical role with strong client focus. The key focus is on underwriting new and existing business to maintain profitability while also creating a platform to aid the growth process. COE’s are responsible for taking sound underwriting decisions through mandates and taking initiative. The COE is a key source of knowledge and leverage to the business at large. COE is the final gate keeper of the health of the risk.

Job Responsibilities:

• Effective underwriting of complex risks (new business, renewals, ad-hoc)
• Identifying re-insurance and appropriate action
• Effective screening actions
• Providing quality and correct feedback on high level technical queries
• Working within higher level mandates
• Ownership of non-standard commercial products (e.g. Assets All Risks products)
• Negotiating with external clients (brokers)
• Building and maintaining relationships at various levels within the organization including CCC, Distribution and HO underwriting
• Strong retention focus
• Equipped to work from home – this talks to stable connectivity and back-up power in case of load shedding/power outage

Job Requirements:

• A minimum of 5 years Underwriting experience within a short-term commercial insurance industry (required)
• Completed grade 12
• Fais credits: 60 (commercial lines)
• A completed NQF level 5 qualification will be advantageous
• Excellent proficiency in MS Word, Excel and Power Point
• A good understanding of contact centre processes and SLA’s
• Good communication and negotiation skills
• Bilingual (English and Afrikaans)
• Strong client service orientation
• Strong analytical skills
• Ability to work under pressure

Job Details:

Company: Sanlam

Vacancy Type:  Full Time

Job Location: Cape Town

Application Deadline: N/A

Apply Here

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