Thursday , December 7 2023

OUTsurance Career – Business Non Motor Investigator

Website OUTsurance

Job Description:

As the OUTsurance Claims Investigator you will be responsible for assessing, validating and finalising Business Non Motor claims.


Job Responsibilities:

  • Validate all Business Non Motor incidents and claims
  • Meeting with clients, witnesses, SAPS officials, towing operators etc.
  • Finalise all reports and administration (reports, scanning, photographs etc.)
  • Liaise with service providers
  • Make the decision, all administration and telephonic queries arising around that.
  • Handling and resolving all queries and problems from service provider and clients
  • Conduct all the above to the required performance and quality standards that are in place

Job Requirements:

  • Excellent interpersonal and communication skills (verbal and written)
  • Computer literacy is essential
  • Investigative know-how is essential
  • Conflict handling
  • Self-disciplined and self-motivated (must be able to work independently)
  • Problem solving/initiative
  • Negotiation skills
  • Stress tolerance
  • Tenacity and resilience
  • Be an analytical thinker with an investigative instinct
  • Customer service oriented
  • Deadline and results oriented
  • Attention to detail
  • Takes ownership and responsibility
  • Adaptability
  • Matric
  • investigations experience will be beneficial
  • FAIS Accreditation or a FAIS recognized qualification will be highly beneficial
  • Valid Driver’s license
  • Previous investigations experience will be beneficial
  • Claims experience

Job Details:

Company: OUTsurance

Vacancy Type:  Full Time

Job Location: Cape Town

Application Deadline: N/A


Apply Here