OUTsurance Career – Business Non Motor Investigator

Job Description:

As the OUTsurance Claims Investigator you will be responsible for assessing, validating and finalising Business Non Motor claims.

Job Responsibilities:

• Validate all Business Non Motor incidents and claims
• Meeting with clients, witnesses, SAPS officials, towing operators etc.
• Finalise all reports and administration (reports, scanning, photographs etc.)
• Liaise with service providers
• Make the decision, all administration and telephonic queries arising around that.
• Handling and resolving all queries and problems from service provider and clients
• Conduct all the above to the required performance and quality standards that are in place

Job Requirements:

• Excellent interpersonal and communication skills (verbal and written)
• Computer literacy is essential
• Investigative know-how is essential
• Conflict handling
• Self-disciplined and self-motivated (must be able to work independently)
• Problem solving/initiative
• Negotiation skills
• Stress tolerance
• Tenacity and resilience
• Be an analytical thinker with an investigative instinct
• Customer service oriented
• Deadline and results oriented
• Attention to detail
• Takes ownership and responsibility
• Adaptability
• Matric
• investigations experience will be beneficial
• FAIS Accreditation or a FAIS recognized qualification will be highly beneficial
• Valid Driver’s license
• Previous investigations experience will be beneficial
• Claims experience

Job Details:

Company: OUTsurance

Vacancy Type:  Full Time

Job Location: Cape Town

Application Deadline: N/A

Apply Here

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