Thursday , December 7 2023

OUTsurance Vacancies Bedfordview – Broker General Manager

Website OUTsurance

Job Description:

The incumbent of this position will head up a team of Commercial Regional Managers including OUTsurance Agents / Agents / advisors located in their designated region.

The key outputs for this role are as follows:

  • Sales target achievement
  • Business development
  • Coaching
  • Target Setting and Business Management
  • People Development and Management
  • Risk management
  • Portfolio Management
  • Customer Relationship Management

The Regional General Manager: Face to Face Distribution must align themselves with the OUTsurance culture and values of Awesome Service, Passionate, Honest, Human, Dynamic and Recognition.


Job Responsibilities:

  • Support the achievement of Commercial OUTsurance Agents / Agents / advisors by giving input on all strategic initiatives within the company in order to enhance sales volumes
  • Facilitate target setting between the region and relevant strategic partners by presenting targets to the agents / advisors and managing their relevant relationships within the regions in order to provide support
  • Facilitate the communication of agreed targets to OUTsurance Financial Agents / advisors’ and strategic partners within the regions
  • Communicate the necessary expectations of all parties involved in order to meet collaborative goals
  • Report to the agents /agents / advisors , changes in strategic direction, structures and operating models in order to ensure transparent communication and effective operation within the region
  • Explain and agree on targets with individual agents /agents / advisors , communicate to all levels and take accountability for the overall achievement of performance objectives in the business area in terms of employee satisfaction, customer experience, cost performance and return on investment
  • Provide clear direction to team members on the OUTsurance Agents / Agents / advisors strategic plan and key focus areas and ensure their understanding and buy-in by explaining their expected contribution to achievement of business objectives
  • Manage and drive the turnaround time in terms of targets to ensure a high sales performance within the region
  • Manage the delivery of reporting to the Head of Sales monthly/as and when requested in order to provide recommendations and mitigating solution to deviances that have occurred (e.g. sales targets not met etc.)
  • Re-balance resources between different areas e.g. reallocating headcount or budgets, but within overall allocated resources for the year
  • Manage regional budgets including signing off of invoices and quotes within mandate. Escalate out of budget items to the Head of Sales for approval
  • Review performance against balanced score card components as prescribed by the Head of Sales , discuss gaps and agree action plans to close gaps
  • Benchmark productivity of the region against industry standards and create measures to improve productivity
  • Assist agents / advisors, as necessary, by interacting with clients in order to facilitate sales and/or client concerns/complaints

Job Requirements:

  • Relevant B Degree and/or equivalent NQF 7
  • RE 5 / RE 1 Certificate
  • Higher Certificate / Diploma in the insurance industry
  • Minimum 5 years’experience as a key stakeholder/manager in insurance Sales and Business Development
  • Minimum of 3 year’s experience in a Sales Management role with emphasis on people management
  • Strong flair for numbers and an ability to augment business rationale with supporting calculations
  • Strong understanding of the Face to Face Distribution model in a direct insurer/ tied agency environment
  • Excellent people management skills, including a track record of successfully leading large sales teams
  • Solid Business Development understanding with specific focus to sales optimization as well as performance drive of the OUTsurance Financial Agents / advisors

Job Details:

Company: OUTsurance

Vacancy Type:  Full Time

Job Location: Bedfordview

Application Deadline: N/A


Apply Here