Thursday , November 30 2023

Executive Housekeeper Jobs UAE (IHG Hotels & Resorts)

Website IHG Hotels & Resorts

Job Description:

As Housekeeping Supervisor, you’ll supervise our Housekeeping hosts, ensuring we keep the ‘IHG Clean Promise’ at all times.


Job Responsibilities:

  • Supervise room attendants on maintenance of cleanliness in all guestrooms, corridors, service areas and any other areas on the floors.
  • Assist Room Attendants and supervise releasing of guestrooms into ‘Inspected’ status.
  • Work and liaise closely with Room Attendants in cleaning and preparing for V.I.P. arrivals or group delegations.
  • Ensure that Room Attendants trolleys are neat and fully stocked at all times.
  • Ensure strict control of service stations, including monitoring of required level of ‘par stock’ to minimize the vertical movement in terms of logistics.
  • Ensure that all occupied rooms are cleaned.
  • Ensures that the Room Attendants fill out their Check Lists room by room and that any remarks are followed up.
  • Immediately report any missing items or damages to Executive Housekeeper.
  • Immediately attend to tasks requiring urgent attention, such as: soiled or damaged curtains, carpets, upholstery, equipment, etc.
  • Ensure that shower curtains, pillows, bedspreads, duvets/blankets, underneath furniture spaces, curtains and upholsteries are cleaned according to regular program/standards.
  • Report and follow up on maintenance requests.
  • Liaise closely with Front Office and Engineering in servicing guest request.
  • Check vacant rooms daily to make sure there are no discrepancies.
  • Ensure that rooms with “Do Not Disturb” signs are followed up on.
  • Supervise the responsible use of all available systems and equipment, including but not limited to trolleys, vacuum cleaner, carpet washer, etc.
  • Ensure the optimum use and control of all chemicals and supplies to minimize wastage.
  • Ensures that all keys are handled responsibly and signed back in after duty.
  • Perform other duties as assigned by Executive Housekeeper and assists in all Housekeeping activities.
  • Assist in building an efficient team of employees by taking an active interest in their welfare, safety and development.
  • Communicate effectively both verbally and in writing to provide clear direction to staff in performing their tasks.

Job Requirements:

  • Ideally 1 to 2 years of progressive work-related experience in the same role in a 4* or 5* hotel in UAE
  • Knowledgeable with the Opera system
  • Should have strong capabilities in handling technicality of housekeeping mediums & organizing, detail-oriented and, with ability to work under pressure of deadlines and ever-shifting priorities in a fast-paced environment
  • Available to work shifts, over weekends and on public holidays
  • A naturally outgoing and friendly personality with a passion for service excellence to consistently deliver and demonstrate voco™ service standards
  • A true “team-player” mentality and flexible attitude towards a diverse set of tasks
  • Excellent communication skills

Job Details:

Company: IHG Hotels & Resorts

Vacancy Type:  Full Time

Job Location: Dubai, United Arab Emirates

Application Deadline: N/A


Apply Here