HEB Jobs 2022 Latest Hiring – Medical Assistant

Website H-E-B

Job Description:

Healthcare, Plus. It’s a goal and a promise. At Magenta Health, it’s our goal to help everyone live the healthiest life possible. And it’s our promise that Magenta Health care will be better than Partners have ever experienced: accessible, convenient, engaging, and complete. Join us and be part of something special. Help us provide comprehensive services that include primary care, health coaching, physical medicine, care navigation, and more.

As a Magenta Concierge, you’ll serve a key role in delivering a unique patient experience. You’ll make our guests feel as comfortable as possible while you administer general patient care and perform / assist in other medical procedures. You’ll serve as a coordinator / liaison between patients, physicians, and other health care team members.

Once you’re eligible, you’ll become an Owner in the company, so we’re looking for commitment, hard work, and focus on quality and Customer service. ‘Partner-owned’ means our most important resources–People–drive the innovation, growth, and success that makes H-E-B The Greatest Retailing Company.

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Job Responsibilities:

  • Welcomes each guest warmly and professionally; provides a caring environment; handles guest interactions with the highest level of hospitality; responds to all requests personably, accurately, and in a timely manner; accommodates special requests when possible
  • Assists with check-in process; processes transactions required to begin / complete patient visits
  • Provides exceptional customer service; manages multi-phone line system; answers calls; schedules appointments; maintains clinic calendar / scheduling; responds to emails
  • Performs patient intake interviews; takes medical histories; checks / records vital signs
  • Draws blood; administers medications, including injections; collects lab specimens; assists physicians with exams / other medical procedures; provides clinic support
  • Replenishes medical supplies / materials
  • Maintains collaborative, professional relationships with clinic staff
  • Ensures adherence to HIPAA regulations
  • Resolves patient complaints; assists patients in all Clinic-related inquiries
  • Promotes Magenta services
  • Develops an understanding of H-E-B-sponsored health insurance (e.g., co-pays, co-insurance, and related benefits-specific offerings)
  • Develops in-depth understanding of eligibility files, check-in technology, electronic health record system, and overall workflow related to care delivery

Job Requirements:

  • High school diploma, or equivalent
  • Graduate of an accredited medical assistant or surgical technician program (preferred)
  • Medical Assistant certification (CMA)
  • Basic Life Support (BLS) certification
  • 1+ years of experience in office, clerical, or medical work; medical assistant, admissions rep, or clinic support (preferred)
  • 1+ years of experience in phlebotomy / blood drawing (preferred)
  • Experience in customer service
  • A high school diploma, or equivalent
  • Experience as a medical assistant, admissions rep, or in-clinic support
  • Experience working with electronic health records (preferred)
  • Knowledge of medical terminology
  • Proficiency in MS Office, related software / applications
  • Advanced interpersonal, customer service, and issue-resolution skills
  • Advanced written / verbal communication skills
  • Strong organization and follow-through skills;

Job Details:

Company: H-E-B

Vacancy Type:  Full Time

Job Location: San Antonio, TX, US

Application Deadline: N/A

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