Thursday , December 7 2023

Capitec Bank Careers – Client Service

Website Capitec Bank

Job Responsibilities:

Purpose of the Role Capitec Bank is on the lookout for emotionally mature, well-groomed, client centric candidates to fill the entry-level position as Client Service Champion (CSC) within the branch. As a Client Service Champion (CSC), you will be the first point of contact with our clients.
Responsible to deliver a quality Host/Hostess service to clients entering the branch by:

  • welcoming clients
  • efficient queue functioning
  • coordinate the branch flow and addressing client flow problems promptly
  • ensuring the correct client documentation is available

Job Requirements:

  • Qualifications National Senior Certificate (Grade 12) or National Certificate (Vocational) (essential)
  • Relevant tertiary qualification in Commence / Management (preferred)
  • Experience Preference will be given to candidates with:
    • 6 – 12 months face to face client service experience within a retail or the client service industry
    • Experience in the identification of sales leads and cross selling opportunities
    • Host/ Hostess experience
  • Knowledge and skills
    • Passion for client service
    • Good communication and interpersonal skills
    • High energy levels and a sense of urgency
    • Impact within a team environment (dynamic, articulate, has presence)
    • Emotional maturity
    •  Conscientious
    • Analysing and diagnosing skills
    • Adaptable
  • Additional Requirements
    • Clear credit record
    • Clear criminal record
    • Willing to work extended working hours and weekends
    • Access to transport (personal / public)

Job Details:

Company: Capitec Bank

Vacancy Type:  Full Time

Job Location: Brakpa, South Africa

Application Deadline: N/A


Apply Here