Capitec Bank Careers – Client Service

Job Responsibilities:

Purpose of the Role Capitec Bank is on the lookout for emotionally mature, well-groomed, client centric candidates to fill the entry-level position as Client Service Champion (CSC) within the branch. As a Client Service Champion (CSC), you will be the first point of contact with our clients.
Responsible to deliver a quality Host/Hostess service to clients entering the branch by:

• welcoming clients
• efficient queue functioning
• coordinate the branch flow and addressing client flow problems promptly
• ensuring the correct client documentation is available

Job Requirements:

• Qualifications National Senior Certificate (Grade 12) or National Certificate (Vocational) (essential)
• Relevant tertiary qualification in Commence / Management (preferred)
• Experience Preference will be given to candidates with:
  • 6 – 12 months face to face client service experience within a retail or the client service industry
  • Experience in the identification of sales leads and cross selling opportunities
  • Host/ Hostess experience
• Knowledge and skills
  • Passion for client service
  • Good communication and interpersonal skills
  • High energy levels and a sense of urgency
  • Impact within a team environment (dynamic, articulate, has presence)
  • Emotional maturity
  •  Conscientious
  • Analysing and diagnosing skills
  • Adaptable
• Additional Requirements
  • Clear credit record
  • Clear criminal record
  • Willing to work extended working hours and weekends
  • Access to transport (personal / public)

Job Details:

Company: Capitec Bank

Vacancy Type:  Full Time

Job Location: Brakpa, South Africa

Application Deadline: N/A

Apply Here

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